Jay Choi

Jay Choi is an accomplished executive with extensive experience in product development and organizational transformation across various industries. Currently serving as Chief Product Officer at Glia since May 2022, Jay leads innovations in Digital Customer Service for financial institutions. In addition to this role, Jay holds positions on the boards of Typeform and serves as an Executive Advisory Board Member for both Gloat and Shmoop. Previously, Jay was the Chief Product Officer at Qualtrics, where significant contributions were made to the Experience Management category. Prior roles include senior leadership positions at Danaher Corporation and Fluke Corporation, focusing on marketing, business development, and product management. Jay holds an MBA from Northwestern University’s Kellogg School of Management and a Bachelor's degree in Computer Engineering from the University of Michigan.