Krishna Kumar

Krishna Kumar is an experienced operation analyst currently working at SHOBI Group since August 2023 and serving as a KYC analyst at FPL Technologies since May 2022. In the role at FPL Technologies, Krishna Kumar focuses on KYC verification of customer documents and manages the email processes for credit card status changes, alongside maintaining customer accounts in the CRM system. Prior experience includes working as a KYC executive at BPO Convergence Pvt. Ltd., handling Paytm KYC processes and addressing customer issues. Academic qualifications include a BCA degree from Dr. Harisingh Gaur Vishwavidyalaya and a Drawing Engineer certification from the Government Industrial Training Institute, along with an Associate of Science degree from the Board of Secondary Education, Madhya Pradesh.