Sharon James currently holds the position of AVP CRM Business Analyst at UOB since March 2023 and serves as a Sales and Marketing Operations Analyst at Shootsta since February 2022, where responsibilities include optimizing Salesforce and Pardot for enhanced marketing and sales operations. Previously, at 3M, Sharon worked as a Sales Operations Analyst, focusing on Salesforce CRM systems, while at NTT Ltd., the role of Data Reporting Analyst involved collaborating with teams to define data processes and develop visualizations. Earlier experience includes consulting at Pan Asia Resources to ensure data quality for UBS and serving as a Client Support Analyst at Thomson Reuters, assisting traders with product navigation and data issues. Education includes an MBA in Finance from Christ University and a Bachelor’s degree in Finance from St. Joseph College, Devagiri, Calicut.
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