Li Yan Poh is a seasoned operations professional with significant experience in managing client relationships and operational tasks across various roles. Currently serving as a Senior Operations Executive at ShopBack since June 2023, previous experience includes working as a Partner Success Manager at Pulse iD, where responsibilities involved merchant onboarding and coordination, and a Quality Assurance Specialist at Fave, focused on maintaining support quality for merchant satisfaction. Additional experience as a Partner Management Executive at Fave involved managing key accounts and fostering partnerships, while early career roles included merchandising at Senheng Electric, encompassing product sourcing and supply chain management. Li Yan Poh holds a Bachelor's Degree in Business Management with Marketing from the University of the West of England.
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