Tung Chang is an experienced business development and customer success professional with a diverse background across various industries, including F&B, technology, and public relations. As a Business Development Manager at ShopBack since October 2023, Tung brings expertise from previous roles, including managing a significant portfolio of F&B accounts at CloudKitchens, where upselling and client success were prioritized. At Menulog, business growth was achieved by effectively demonstrating technology and resolving partner issues, while at Zomato, a substantial SME portfolio was developed for sustained revenue. Additional experience includes product management in fashion retail, marketing communications, and project planning, supported by educational credentials from Ming Chuan University and Wuhan University in advertising, strategic marketing, and journalism.
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