Operations Team

About

The Operations Team at Shopbop ensures a seamless and efficient shopping experience by managing the workflows and logistics across various departments. This includes overseeing warehouse activities, order fulfillment, customer service operations, and analytical functions to optimize business processes. The team is vital in maintaining world-class customer service, swift global shipping, and smooth handling of returns, all while coordinating closely with management to continuously improve operational efficiency and support the company’s e-commerce goals.