Adriano Cintra is a seasoned professional in Customer Success and Client Relations, boasting over 10 years of experience in the e-commerce and hospitality sectors. They currently serve as a Subject Matter Expert at Shopee Brasil, focusing on KPI analysis, training development, and technical support for the customer service team. Previously, Adriano worked at GJP Hotels & Resorts and Comfort Hotel, where they honed their skills in reservations and events management. Adriano holds a Bachelor's degree in Tourism from Universidade Nove de Julho and is pursuing a degree in Quality Management at FMU, continually striving for excellence in their field.
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