Dwiki Gunawan has a background in customer service and operations analysis, with experience at prominent companies such as Ruangguru.com, Shopee, and PT VADS Indonesia. As a Customer Service Specialist at Ruangguru.com, Dwiki addressed user complaints related to application issues. In a leadership role as C-Ops Analyst Team Lead at Shopee, responsibilities included analyzing order deliveries, ensuring smooth transactions between sellers and buyers, and resolving shipping issues. Dwiki also worked as a Live Chat Agent for Shopee and gained engineering experience as an Electronic Development Engineer at Badan Meteorologi Klimatologi dan Geofisika, focusing on the development of temperature and humidity monitoring tools. Additionally, Dwiki served as a teacher for Teknik Audio Video students, covering subjects such as Microcontrollers and Basic Electronics. Dwiki holds an Engineer's degree in Electrical and Electronics Engineering from Universitas Negeri Yogyakarta, obtained between 2015 and 2020.
This person is not in the org chart
This person is not in any teams
This person is not in any offices