Hieu Hoang is an experienced IT support professional currently serving as the IT Operation Lead at Shopee, where they coordinate responsibilities and manage IT assets. Previously, Hieu held roles such as Senior IT Helpdesk Engineer and Information Technology Help Desk Technician, providing specialized technical support and ensuring seamless IT operations for various organizations. Hieu's career includes significant contributions to improving storage management and supporting global end users through effective troubleshooting and customer service. They earned an Associate's degree in Electrical, Electronics and Communications Engineering from HCM University Of Technology (HUTECH).
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