Kate YI-HUI WU is an experienced operations manager with a strong background in customer service and business transformation. Currently serving as a Manager of Operations at Shopee since February 2015, Kate leads initiatives to optimize operational efficiency and ensure timely project delivery. Prior roles include Assistant Manager of Business Transformation and Operations, as well as Customer Service Team Lead for Shopee, where Kate played a key role in the launch of the platform across multiple Asian countries. Previous experience includes customer service roles at Easy Taxi and Telexpress Corp, along with a purchasing internship at Kuohwa Garment & Enamel Industry Co., Ltd. Kate holds a degree from Soochow University, obtained between 2009 and 2013.
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