Kim Teo is currently serving as a Regional CRM Strategy & Analytics professional at Shopee, where they optimize user incentives and drive data-driven CRM strategies. Previously, Kim held the position of Associate Strategy Consultant at Epsilon, collaborating with senior leaders to enhance loyalty programs and measure customer engagement. Additionally, Kim worked as a Flavour Technologist at KH Roberts, overseeing product development and utilizing advanced statistical techniques for data analysis. Kim earned a Bachelor of Science (Honours) with Distinction in Food Science and Technology from the National University of Singapore.
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