Marcus Er

Marcus Er is a dedicated Product Manager currently driving AI product initiatives at Shopee, particularly in LLM chatbot development. With a robust background in product management at SWAT Mobility, they expertly coordinated cross-functional teams and led product enhancements to optimize user experiences. Marcus completed a Bachelor of Social Sciences with Honours in Sociology at the National University of Singapore, achieving highest distinction, and previously participated in an exchange program at the University of California, Davis. Their experience also includes significant contributions to consumer insights at Unilever, where they advocated for consumer needs through qualitative and quantitative research.