Muhammad Hakam

Data Analytics, Workforce Management

Muhammad Hakam is an experienced professional currently working in Data Analytics and Workforce Management at Shopee since June 2022. Prior to this role, Muhammad served as a Collections Supervisor and Operations Manager at PT. SWAKARYA INSAN MANDIRI from March 2017 to June 2022, where responsibilities included managing a BPO team for Shopee Paylater. Muhammad's career also includes positions as Center Head and Telecollection Officer. Muhammad holds a Bachelor's degree in Mathematics from Institut Teknologi Sepuluh Nopember Surabaya, earned between 2012 and 2017.

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