Quan Dinh has a solid background in logistics and supply chain management, holding a Bachelor's degree from Ho Chi Minh City University of Transport. Quan gained experience as a member of the UT Logistics Club from 2018 to 2019 and has been part of the South Management team at Shopee Express since January 2022. In the current role, Quan specializes in performance optimization and cost efficiency in last-mile delivery across 19 provinces and over 2,200 wards in the South. Notable achievements include the implementation of a new transit rider model that improved delivery efficiency, allowing for 100% on-time delivery before 14:00, enhancing lead times by 10%, and reducing rider fatigue.
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