Raphael Souza is an experienced IT professional currently serving as the Corporate IT Manager at Shopee since August 2023. Prior to this role, Raphael held various positions at Avenue Code from January 2016 to August 2023, including IT Infrastructure Manager, Senior IT Infrastructure Lead, IT Infrastructure Lead, IT Infrastructure Analyst, and Infrastructure Assistant. Key accomplishments encompass the implementation of MDM control, automation for deploying devices, cost reduction in IT contracts, enhancement of security measures, governance in cloud computing, and ITSM implementation. Earlier experience includes working as a Technical Support Analyst at Ivan Mercêdo Moreira Sociedade de Advogados, where responsibilities involved managing Windows Server and internal backup systems. Raphael holds a degree in Computer Networks from Estácio.
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