Siqi Lin

Operations, Customer Experience Lead

SiQi Lin is an experienced professional currently serving as the Operations, Customer Experience Lead at Shopee since June 2020, where responsibilities include managing customer feedback for buyers and sellers, identifying process gaps, and developing new standard operating procedures. Previous roles at Shopee also include Regional Marketing Lead positions focused on features, loyalty, and games. Prior to Shopee, SiQi Lin held various marketing roles at Singtel from June 2009 to June 2020, culminating in the position of Associate Director for Postpaid Mobile, overseeing device launches and marketing strategies. SiQi Lin’s career began with internships at Caltex Singapore and The Lubrizol Corporation. SiQi Lin holds a Bachelor of Business Administration in Marketing from the National University of Singapore.

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