Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee originally began as a marketplace, offering consumer-to-consumer (C2C) transactions. It has since transitioned to a hybrid business model that caters to both C2C and business-to-consumer (B2C) transactions.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

Shopee believes in the transformative power of technology, and strives to connect buyers and sellers within one community defined by three key attributes – Simple, Happy, and Together.

Shopee is consistently ranked the top app in the Shopping category in Southeast Asia in terms of monthly active users, total time in app. In Brazil, Shopee ranked first in the Shopping category by downloads and total time spent in app, and second by average monthly active users, in 2021. Shopee was also the most downloaded app globally in the Shopping category in 2021*. Shopee was also the top e-commerce brand in YouGov’s “Best Global Brands 2021” and ranked sixth overall.

E-Commerce

Internet

Shopping

Shopee

Shopee's headquarters in Singapore, Singapore

This department manages processes related to customer returns and refunds, ensuring efficient resolution and satisfaction.

Return and Refund Operations

This department focuses on identifying growth opportunities, building relationships, and driving strategic initiatives to enhance the organization's market presence.

Business Development

This department manages and optimizes the logistics processes and operations to ensure efficient supply chain management.

Logistics Operations

This department analyzes data to provide insights and support decision-making for business development and operations.

Business Intelligence

This department oversees and coordinates various operational processes to ensure efficiency and effectiveness in daily activities.

Operations Management

This department is responsible for overseeing the development and lifecycle of products, ensuring that they meet market needs and align with the company's strategic goals.

Product Management

This department focuses on the design, development, and maintenance of software applications and systems.

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Other teams

Business Development

Logistics Operations

Business Intelligence

Operations Management

Product Management

Software Development