Rae S.

Rae S. has a diverse work experience spanning multiple industries.

In 2017, they worked as an Assistant Manager at Polar Queen Drive Inn, where they were responsible for new hire training, organization, stocking, advertising, waitressing, cooking, and handling reservations and orders. They also acted as a supervisor in the absence of management.

In 2018, Rae S. worked as an Assistant Supervisor at Walmart, overseeing the productivity, organization, and utilization of different departments, particularly toys and health and beauty. They also handled escalations and successfully increased sales.

From 2019 to 2020, Rae S. served as an Office Administrator and Career Advisor at MyComputerCareer. Their responsibilities included customer service experiences, student enrollment, troubleshooting, account management, and email marketing. After six months, they took on additional tasks such as QA/Onboard training, financial aid, admissions, and office administrative work.

In 2020, Rae S. joined Walmart eCommerce as a Senior Coordinator for ecommerce/logistics. They specialized in product catalogue and communications, coordinating data and logistics for major pre-orders and releases. They also handled tasks such as SQL/query, Excel-based projects, inventory management, QA analysis, warehouse distribution and dispatch, client shop building, and website maintenance, using tools like mailchimp, salesforce, and workday.

For Achieve Today in 2020, Rae S. worked as a Business Coaching Specialist, focusing on promoting business techniques and strategies. They assisted clients in building and maintaining successful businesses through ecommerce platforms like Etsy, Shopify, and Amazon. They also managed accounts and scheduled appointments for the team.

Most recently, since 2021, Rae S. has been employed at ShopHero Inc as a Shopper Support Specialist and Retailer/Shopper Support Specialist. In this role, they provide customer support, technical assistance, and order services for various customer and retailer accounts. They also collaborate with other departments to ensure customer satisfaction, track complaints, and provide timely resolutions. They communicate with clients through phone, email, zoom, and chat platforms.

Rae S. obtained a High School Diploma from Nebo in the year 2018. In terms of additional certifications, Rae S. acquired various LinkedIn certifications such as "How to Be Both Assertive and Likable," "Breaking Out of a Rut," "Overcome Overthinking," "Retail Customer Service," "Coaching Yourself to Career Success," "Doubling Your Productivity," "The Power of Lists to Get Stuff Done," "How to Make Work More Meaningful," "Organizing Your Remote Office for Maximum Productivity," and "Betty Liu on Career Success." These certifications were obtained between the years 2020 and 2023.