Alice D. is a Senior Customer Success Manager at Shopify, where they lead the onboarding process for Mid-Market merchants, providing technical consulting and project management expertise. Previously, Alice held various roles including Export Sales Junior Account at ILCAM SPA, Business Developer at ZesTrip, and Key Account Manager at trivago. Alice has a strong educational background, having earned a postgraduate degree in International Management from Università Cattolica del Sacro Cuore and completed a full stack MERN development program at Ubiqum Code Academy. Their diverse experience spans technical client integration at Criteo and a series of impactful positions that emphasize customer success and account management.
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