Amy Lafleche is a seasoned professional with an MBA and extensive experience in marketing and communications. They served as the Senior Lead of Global Merchant Support at Shopify, contributing to significant advancements in customer experience. Previously, Amy held various leadership roles at Natural Health Services Ltd. and freelanced in marketing and communications from 2005 to 2020. Currently, they are an Alumni Industry Panel Member at the Australian Institute of Business, where they stay attuned to major trends in business. Amy's educational background includes a Graduate Diploma in Management and a Master's degree in Business Administration from the Australian Institute of Business.
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