Cait Malaba is a Senior Client Success leader with over 10 years of experience in driving growth for high-impact brands in the SaaS, eCommerce, and payments industries. Currently at Shopify Plus, Cait manages a portfolio of enterprise merchants generating over $2 billion in GMV, focusing on platform adoption and performance optimization. Cait previously led successful programs at VersaPay, implemented major platforms at Bounteous, and improved customer satisfaction scores significantly. With a passion for helping teams scale smarter, Cait thrives in collaborative environments that foster real partnership and innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices