Carolin Kertzig is an experienced professional with a strong background in technical support and customer service. Currently serving as a Language Specialist at Shopify since May 2018, Carolin supports German businesses, develops training materials, collaborates with various departments, and handles risk-related issues. Prior experience includes a Technical Support Advisor role at Apple Inc, where Carolin provided assistance for various Apple devices while achieving performance targets. Additional roles include Account Manager and Customer Relationship Manager at National Pen Europe, as well as International Sales at DynamicMarkets GmbH. Carolin has a diverse educational background, including diplomas in Social Media Marketing and Digital Marketing from Shaw Academy.
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