Danielle Hyde

Danielle Hyde is a seasoned software developer at Shopify, with experience spanning from September 2014 to the present. In this role, Danielle has served as a crucial link between the Product and user-facing teams, ensuring that the Merchant's voice is effectively communicated to product teams. Previous positions at Shopify include Plus QA Project Specialist, where Danielle established a quality assurance program, reviewed support interactions to identify trends, and developed training resources, and Quality Assurance Specialist, focusing on feedback and coaching within support interactions. Earlier roles at North by Northwest as Ecommerce Manager and Sales Associate emphasized customer service, data management, and promotional strategies. Danielle co-founded In Paper Dreams, overseeing website design and financial management. Danielle holds a Bachelor of Environment and Business with Honours from the University of Waterloo, completed in 2013.