Dena N. is a Product Launch Specialist at Shopify, where Dena has been since June 2021, and has also served as a Plus Support Specialist, providing expert support to enterprise businesses and addressing technical inquiries. Dena has notable accomplishments at Shopify, including being a presenter at Support Summit 2022, earning Quality Assurance certification in September 2022, and working as a Markets Pro Support Specialist while mentoring and training others. Prior to Shopify, Dena served as a Support Advisor at Starbucks from June 2019 to April 2021 and worked as a Barista Trainer and Barista. Dena's experience also includes a role as a Sales Associate at Teavana from May 2016 to September 2017. Dena holds a Bachelor of Science degree in Human Biology from the University of Toronto, earned in 2019.
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