Emily Bowerman is a seasoned professional in customer success and community advocacy with extensive experience in the technology and marketing sectors. Currently serving as a Senior Customer Success Manager at Shopify since December 2025, Emily has previously held significant roles at Dotdigital, where responsibilities included leading community initiatives across the APAC region, and an Account Manager position at Gradability. Notable achievements include receiving the "Rookie of the Year" award at the 2020 Global Employee of the Year Awards and the "CODE Awards" at the 2024 Global Employee of the Year Awards. Emily holds a Graduate Certificate in Commerce from Deakin University, obtained in 2015.
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