Francesca Facchi, PhD, is a program management and business operations professional at Shopify, leveraging over 10 years of experience in tech, consulting, and academia. They served as a course instructor and designer at the University of Toronto, where they created and delivered over ten blended language courses and organized international events. Francesca held roles such as Senior Manager of Learning at the Canadian Centre for Diversity and Inclusion, focusing on scalable operations strategies and eLearning projects. They earned a Doctor of Philosophy from the University of Toronto, along with multiple degrees across prestigious institutions, demonstrating a strong commitment to academic excellence and innovation in learning.
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