James Greco is a Senior Solutions Engineer at Shopify, having transitioned from roles in sales and research to optimize workflows and enhance customer success. They previously held multiple positions at Lightspeed Commerce, culminating as the Senior Manager of Sales Engineering and Training, where they focused on streamlining sales processes and improving interdepartmental communications. James's background includes operational coordination and research analysis at Instant Chemistry Inc. and the Centre for Addiction and Mental Health, respectively, as well as academic research at the University of Toronto. They hold a Master of Science in Molecular Physiology and a Bachelor of Science in Biology.
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