Janice Koon is an experienced project and program manager with a strong background in digital experience delivery and marketing. Currently serving as Support PMO Program Manager and Senior Project Manager at Shopify since March 2020, Janice previously held senior roles at Critical Mass where responsibilities included project management for complex digital projects and mentoring junior PMs. Earlier positions include Digital Media Marketing Manager for iGaming at OLG, Project Manager at Bensimon Byrne, and Senior Account Executive at Agency59 Response, managing high-profile accounts across various industries. Janice's educational background includes a Bachelor of Arts in Business from Western University and numerous specialized certificates, including Television Writing from UCLA and Magazine Publishing from Ryerson University.