Kiel Wallace is an accomplished IT professional with extensive experience in technical support and identity access management. Since April 2018, Kiel has served as an IT Specialist in Identity Access Management at Shopify. Prior experience includes roles as an IT Support Analyst at Symbility Intersect and as a Mac and Mobile Technician at Apple Retail, where Kiel focused on resolving technical issues for customers. Additional experience includes managing parts inventory at Air Georgian Limited and working as a freelancer with Bluewire Computer Services. Early career internships at AOL Canada involved hands-on tasks related to Linux mail servers, DNS network monitoring, and quality assurance. Kiel holds a Diploma in Multimedia Design and Production Technician from Humber College and pursued studies in Computer Science at the University of Guelph-Humber.
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