Marcelo Rivera

Marcelo Rivera is a highly motivated Strategy and Operations professional with over a decade of experience in data-driven consumer analysis and client growth. Currently serving as a Senior Merchant Success Manager at Shopify, Marcelo's expertise includes operations oversight, change management, and mentorship. Previously, they held key positions at various companies, including Senior Customer Success Manager roles at Twilio and CodeSignal, and team leadership at UserTesting and OpenEnvoy. Marcelo earned a BS and BA in Business Administration with a focus on Finance and Economics from The College of New Jersey and is currently pursuing further studies at the University of Oxford.