Maya Manuela Malone is a seasoned professional with extensive experience in project management and customer support, currently serving as a Volunteer Librarian at The StoryGraph since November 2024. At Shopify, since May 2018, Maya has held multiple roles including Team Lead for Multilingual Support, where responsibilities include managing projects, optimizing workflows, and leading a high-performing team. Previous roles at Shopify include Implementation Project Manager and German Language Care Support Advisor. Maya’s diverse background also includes management positions in retail and customer service, as well as roles in holistic education, with diplomas in crystal healing and spiritual support. Maya holds an Associate's degree in Education, History, and English from Leipzig University.
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