Maya Marks is a Senior Customer Success Manager at Shopify, where they empower high-growth EMEA brands to scale and navigate international markets. With over 15 years of experience in e-commerce, Maya has specialized in customer success, commercial strategy, and operational optimization, working with over 200 top Shopify Plus brands. Prior roles include Director of Operations at Americanflat and Senior Account Manager at Fab.com, where they led teams and developed efficient processes. Maya holds a Higher European Diploma in Business Management and a certificate in Digital Marketing from Columbia Business School.
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