Monisha S. is a marketing automation professional with over nine years of experience in designing and executing multi-channel campaigns that enhance customer journeys. Currently a Senior Marketer at Shopify, Monisha focuses on launching automated journeys and utilizing data-driven insights for engagement and retention. Previously, Monisha held various roles, including Marketing Operations Manager at FreshBooks and CRM Marketing Coordinator at Open Universities Australia, where a strong emphasis on analytics and collaboration with cross-functional teams was a hallmark of their approach. Monisha earned a Master of Global Media Communication from the University of Melbourne and a Bachelor of Engineering in Electronics and Communications from Anna University.
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