Neely Cox is an accomplished professional in customer success and digital marketing, currently serving as a Senior Customer Success Manager at Shopify since October 2024. Prior experience includes managing enterprise and SMB customer success teams at Yotpo and overseeing customer success at BigCommerce. With a foundational career in digital marketing at Fairly Group, Neely led strategies for brand websites and partnered with major organizations like the NFL and MLB. Earlier roles at Sam's Club and Walmart focused on project management and compliance initiatives, contributing to significant revenue generation and safety education. Neely holds a Bachelor's degree in Marketing from Abilene Christian University and has a notable background as a student athlete, achieving multiple academic and athletic honors.
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