Nick Renaud has extensive experience in business operations and technical support, currently serving as the Business Operations Team Lead at Shopify since April 2013. In this role, Nick collaborates with the new product incubation team, focusing on testing and developing support documentation and structuring workflows for new products and applications. Prior to Shopify, Nick worked at Apple from September 2010 to April 2013 as a Genius, where responsibilities included servicing iOS and Mac OS X devices, performing repairs and troubleshooting, and providing customer training and education. Nick holds a degree in Networking Technology from Herzing, earned between 2010 and 2012.
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