Olivia Rossetti

Olivia Rossetti has extensive experience in sales operations and program management, currently serving as the Retail Sales Operations Lead at Shopify since September 2021. Previously, Olivia held various roles at League Inc., including Operations Manager and Program Manager, where significant successes included optimizing benefits administration processes and developing innovative solutions to enhance customer support. Prior experience includes a Business Transformation Manager role at Opencare.com, where Olivia improved core KPIs, and a range of positions focusing on customer care and communications at multiple organizations, including The Pie Commission and Veritas Communications. Olivia holds a Bachelor of Arts (Honours) in Professional Communication from The Creative School at Toronto Metropolitan University and has demonstrated a commitment to community engagement through volunteer roles, including serving as a Board Director for Action Against Hunger Canada.