Rory Devitt

Rory Devitt is a Senior Lead at Shopify, where they lead a global team of Customer Success Specialists supporting non-English markets. Previously, Rory held leadership roles at Blizzard Entertainment, serving as a Team Manager and then as a Group Manager, where they focused on tactical and strategic direction for customer service management teams. Rory's earlier experience includes a Team Manager position at Siemens Information Systems Ltd. Rory earned a Bachelor of Arts in History from The Open University and has received multiple awards for excellence in customer service and use of technology in the contact center industry.