Shannon Dutton is a trusted technical advisor at Shopify, specializing in post-sales technical solutioning for leading brands in the APAC region, directly impacting over $4B in annual gross merchandise volume. Shannon holds a Master of Business Administration with Distinction and has 15 years of experience in business management and technology, enhancing teams and driving strategic improvements across various sectors including education, retail, health, and aged care. Prior to Shopify, Shannon held various roles in organizations such as Microsolve, City & Guilds, and Yum! Brands, consistently achieving significant performance improvements and customer satisfaction. Presently, Shannon focuses on empowering teams and delivering innovative solutions while advocating for effective product and process enhancements in the aged care sector.
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