Sonal Kumar is a Senior Lead - Global Support at Shopify, where they empower teams and customers in the e-commerce sector. With over 15 years of experience in Retail, E-Commerce, and Telecommunications, Sonal has honed their expertise in customer experience, project management, and global leadership. They have previously served in various managerial roles at 2degrees NZ Ltd and iiNet, leading diverse teams and implementing innovative strategies. Sonal holds a Master's in Digital Business from The University of Waikato and a Bachelor's degree in Business Administration and Management from the University of Auckland.
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