Stephanie Bock

Stephanie Bock has extensive experience in support and customer service management across various technology companies. Currently serving as Support Team Manager at Shopify since July 2022, significant contributions include managing technical support ticket triage and aiding in the integration of Deliverr solutions during the acquisition. Previously, at Deliverr Inc., Stephanie excelled as Activations Team Lead by overseeing a team of support representatives while providing mentorship and performance guidance. Earlier roles include Services Advisor at Microsoft, where knowledge in onboarding M365 services was applied, and Customer Service Manager at Arizona Biltmore, focusing on customer interactions and sales initiatives. Stephanie holds an educational background from SUNY Westchester Community College, pursued between 2018 and 2020.