Steven Janczy possesses a strong background in product management and technical support, demonstrated through roles at prominent companies including Shopify and Oracle. As a Product Lead and Senior Product Manager at Shopify from January to March 2025, and previously as a Product Manager, Steven has driven product initiatives and team collaboration. Experience as a Technical Support Analyst at Oracle involved managing communications and troubleshooting for over 20 enterprise accounts, debugging extensive customized code, and maintaining knowledge bases, earning recognition for outstanding customer satisfaction. Steven's journey began with a Bachelor of Science in Computer Engineering from the University of Illinois at Urbana-Champaign, completed in 2016.
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