Michael Bordeaux

Michael Bordeaux has a diverse work experience spanning multiple industries. Michael'smost recent position is as a Solutions Engineer - SMB at Shopmonkey, a role they have held since August 2021. Prior to this, they worked as an Implementation Manager - Team Lead at Kerridge Commercial Systems from April 2021 to July 2021, where they managed and executed ERP software system implementations for Goodyear Dealers. Before that, they were a Senior Technical Support Specialist at ARCA Worldwide from September 2020 to April 2021, providing 2nd tier technical support and coordinating with project leads.

From 2016 to 2020, Michael worked at CenterEdge Software, where they held various roles such as Software Implementation Specialist, Technical Installer, and Software Support Specialist. In these positions, they managed the deployment and configuration of Microsoft Servers, installed and configured Windows Server and SQL databases, and provided technical support to clients.

Prior to their roles in the software industry, Michael worked as an Automotive Technician at Volkswagen of America, Inc from 2015 to 2016, and at Sport Durst Millennium Automotive Group from 2013 to 2015. In these roles, they specialized in diagnosing and servicing various car makes and models, as well as managing online wholesale distribution accounts for automotive parts.

At the start of their career, Michael worked as an Automotive Technician at Toyota North America from 2009 to 2013.

Overall, Michael Bordeaux has a strong background in technical support, project management, and automotive diagnostics, with experience in the software and automotive industries.

Michael Bordeaux obtained their high school diploma from Durham School of the Arts, where they studied from 2004 to 2008. In addition to their high school education, Michael has also obtained two additional certifications. Michael completed Smartsheet Essential Training through LinkedIn Learning and received a Course Certificate in April 2021. Furthermore, they earned a CompTIA A+ ce Certification from CompTIA in September 2020.