SST, Inc. is the world leader in gunshot detection, and its ShotSpotter solutions are the leading gunfire alert and analysis solutions. We work with law enforcement, city and community leadership to help reduce gun violence and create safe communities.

Security

ShotSpotter

ShotSpotter's headquarters in Newark, CA, United States

Ralph A. Clark

Paul Ames

Alfred Lewers Jr

Sam Klepper

Medha Bhadkamkar

Laura B. Golden

Jon Magin

Gregg Makuch

Mark O'Neil Page

Larry S. Jackson

Anne Mueller

Regan Davis

Alan R. Stewart

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

The Customer Success and Engagement team at ShotSpotter is dedicated to fostering strong relationships with law enforcement and community leaders to ensure the effective implementation and utilization of ShotSpotter's gunshot detection solutions. This team focuses on providing exceptional support, training, and resources to clients, helping them leverage the technology to reduce gun violence and enhance public safety. By engaging with customers throughout their journey, the team aims to maximize satisfaction and drive positive community outcomes.

Customer Success and Engagement

This department focuses on analyzing and interpreting complex data to drive decision-making and strategic initiatives.

Data Analytics

This department oversees project management and professional services to ensure successful delivery and client satisfaction.

Project and Professional Management

This department manages the configuration, maintenance, and support of IT systems and infrastructure.

Systems Operations

This department manages and evaluates incident reports to ensure proper responses and continuous improvement of safety protocols.

ShotSpotter

Org chart

Teams

Software Development

Customer Success and Engagement

Data Analytics

Project and Professional Management

Systems Operations

Incident Review Center

Offices

ShotSpotter

Org chart

Teams

Software Development

Customer Success and Engagement

Data Analytics

Project and Professional Management

Systems Operations

Incident Review Center

Offices

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