SST, Inc. is the world leader in gunshot detection, and its ShotSpotter solutions are the leading gunfire alert and analysis solutions. We work with law enforcement, city and community leadership to help reduce gun violence and create safe communities.

Security

ShotSpotter

ShotSpotter's headquarters in Newark, CA, United States

Ralph A. Clark

Paul Ames

Laura B. Golden

Larry S. Jackson

Gregg Makuch

Jon Magin

Alfred Lewers Jr

Anne Mueller

Regan Davis

Sam Klepper

Gary T. Bunyard

Alan R. Stewart

The Customer Success and Engagement team at ShotSpotter is dedicated to fostering strong relationships with law enforcement and community leaders to ensure the effective implementation and utilization of ShotSpotter's gunshot detection solutions. This team focuses on providing exceptional support, training, and resources to clients, helping them leverage the technology to reduce gun violence and enhance public safety. By engaging with customers throughout their journey, the team aims to maximize satisfaction and drive positive community outcomes.

Customer Success and Engagement

The Sales and Marketing team at ShotSpotter is dedicated to driving the adoption of the company’s gunshot detection solutions through strategic outreach and engagement with law enforcement and community leaders. This team focuses on developing impactful marketing strategies, sales initiatives, and customer experience enhancements to promote the benefits of ShotSpotter's technology, ultimately contributing to the reduction of gun violence and fostering safer communities.

Sales and Marketing

The Engineering and Technical Services team at ShotSpotter is responsible for developing and maintaining the innovative technology behind gunshot detection solutions. This team comprises skilled engineers and architects who collaborate on system design, software development, and quality assurance to ensure reliability and effectiveness in real-time gunfire alerts. By leveraging their technical expertise, they enhance product functionality and support law enforcement in their mission to create safer communities.

Engineering and Technical Services

The Leadership Team at ShotSpotter drives the strategic vision and operational excellence of the company, focusing on innovation and collaboration to enhance gunshot detection solutions. Comprised of key executives from finance, sales, customer support, technology, and marketing, the team works to foster partnerships with law enforcement and community leaders to effectively reduce gun violence and ensure the safety of communities.

Leadership Team

The Operations and Support team at ShotSpotter is dedicated to ensuring the seamless execution and functionality of the company's gunshot detection solutions. They manage field operations, provide training and quality assurance for incident review processes, and offer technical support to law enforcement partners. Their focus is on enhancing service delivery, optimizing operational efficiency, and fostering collaboration to effectively reduce gun violence in communities.

Operations and Support

The Product Development team at ShotSpotter is responsible for designing, developing, and refining innovative gunshot detection technologies that enhance the effectiveness of public safety efforts. This team collaborates with cross-functional stakeholders to ensure that the products not only meet user needs but also leverage the latest advancements in technology, ultimately driving improvements in gun violence reduction and community safety.

ShotSpotter

Org chart

Teams

Customer Success and Engagement

Sales and Marketing

Engineering and Technical Services

Leadership Team

Operations and Support

Product Development

Offices

ShotSpotter

Org chart

Teams

Customer Success and Engagement

Sales and Marketing

Engineering and Technical Services

Leadership Team

Operations and Support

Product Development

Offices

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