Samara Bezerra

Samara Bezerra is a student of Business Management and Innovation at Fatec Sebrae, currently working as a Customer Experience Analyst at Shoulder. With prior experience in enhancing customer experience and business management, Samara has collaborated with multidisciplinary teams to tackle strategic challenges and foster innovation. They have contributed to various projects, such as creating a startup focused on intelligent recycling and consulting for fitness sector businesses, demonstrating a passion for continuous learning and collaborative problem-solving. Samara is eager to apply their skills in customer experience and process management to add value to organizations and positively impact the market.