Verônica Santos has garnered extensive experience in customer service and sales, starting as a Recepcionista e auxiliar administrativo at Caixa Econômica Federal from May 2009 to December 2010, where responsibilities included client reception and documentation handling. From September 2011 to June 2022, Verônica advanced to a Senior Sales Responsible at Shoulder, providing personalized customer service and managing various administrative functions. Currently, since July 2022, Verônica serves as the Líder de Vendas Digitais at SHOULDER, overseeing digital sales management, team performance, and strategic planning for online sales. Verônica holds a Bachelor's degree in Business Administration from FAPPES and is pursuing an MBA in Marketing and a degree in Ecommerce 4.0 from ComSchool.
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