Brendan Rees

Brendan Rees serves as a Service Delivery Manager at Showpad since March 2016, focusing on aligning service resources with customer ambitions to enhance team success. Previously, as a Professional Services Consultant, Brendan demonstrated a unique ability to identify product fit and guide over 128 customers toward long-term success, achieving impressive metrics such as a 93% multi-year account tenure and a 43% upsell rate in annual recurring revenue. Brendan's career includes roles as Customer Engagement Manager at Field Automated Communication Systems and Team Leader at Research Now, where contributions included managing enterprise software implementations and increasing performance through training and mentoring. Brendan's extensive experience also spans project management and operational roles across various organizations, with a strong background in customer support and technical implementations. Brendan holds a Bachelor of Science in Marketing from Iowa State University and an AAS in Restaurant & Catering Management from The Art Institutes.