Daniel Schell has over 13 years of experience at Shutterfly, currently serving as a Senior Salesforce Administrator and previously as a CRM Administrator. In these roles, Daniel has provided support for Salesforce Service Cloud since 2018 and for Oracle Service Cloud from 2015 to 2018, alongside handling day-to-day operations and applying changes to customer portals for multiple brands. Earlier experience includes serving as a Customer Care Reporting Analyst, where Daniel utilized SQL, Excel, and Tableau for reporting and data analysis, and as a Customer Service Representative for technical escalations. Additionally, Daniel completed a Database Internship at TechAmerica, focusing on redesigning intranet applications using ColdFusion. Daniel holds general education credits from Shasta College and a degree from Devry University.
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