Julie Cross

Julie Cross is an experienced professional in systems management and CRM solutions, currently serving as a Sr. Systems Manager at Shutterfly, Inc. since May 2014. In this role, Julie oversees system implementation and administration within the Global Customer Support organization, utilizing core tools like Salesforce Service Cloud and DOMO Business Intelligence. Prior to Shutterfly, Julie held roles at Shaklee Corporation as a CRM Administrator, managing CRM software and developing reports and dashboards. Earlier professional experience includes serving as an HR Data Analyst at Heller Ehrman and as an HRIS Administrator at AMB Property Corporation, where Julie managed HR systems and supported various technology implementations. Julie holds a Bachelor of Arts in Communication and Media Studies from California State University, Northridge.