Lisa Sterns is an accomplished professional with extensive experience in fraud analysis, life coaching, and customer service. Currently serving as a Fraud Analyst at Shutterfly, Inc. since October 2011, Lisa excels in data reporting, fraud risk assessment, and team training. Lisa also operates as a Master Life Coach, offering counseling to youth, families in crisis, and individuals facing personal challenges. Previous roles include guest services at Sheraton Wild Horse Pass, where Lisa developed standard operating procedures and built strong customer relations, and Assistant Director at Omni Tucson National, managing a large team and overseeing various operational aspects. Lisa holds a Bachelor's degree in Applied Sciences from Kaplan University and is Master Certified in Life Coaching.
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