Stacee Carter

Stacee Carter is a seasoned professional in market research and client experience, currently serving as Sr. Manager for Market Research & Insight at Shutterfly since October 2022, where responsibilities include leading the implementation and strategy for a world-class customer experience program. Prior to Shutterfly, Stacee held various leadership roles at Rocket Mortgage from August 2016 to November 2022, including Director of Client Experience Operations, where a focus was on client interaction feedback and aligning business areas to enhance client experience. With a background that includes roles such as Business Strategist and Associate Product Manager, Stacee brings extensive expertise in developing strategies that integrate Voice of the Customer insights with operational performance. Stacee's career began in market research and advertising, holding positions like Sr. Project Director at Morpace, Inc., and Strategic Planner at UniWorld Group, complemented by a Bachelor of Science in Marketing from Oakland University.